I can't connect S2MK3 to ipad pro (3rd generation)

Hideto Sugiyama
Hideto Sugiyama JapanMember Posts: 3 Sine

I can't connect my iPad Pro (3rd generation) to TRAKTOR KONTROL S2 MK3 using an MFI certified USB C-USB A cable. Does S2MK3 support USB C? I would like to know if there is a cable that can be used.

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  • Aleix Jiménez
    Aleix Jiménez Barcelona (Spain)Member Posts: 53 Expert
    Answer ✓

    Have you plugged a power adapter to your S2? Which app are you trying to use on the iPad, Traktor DJ 2 or Djay Pro AI?

  • Hideto Sugiyama
    Hideto Sugiyama JapanMember Posts: 3 Sine
    edited June 10

    Thank you for your comment!

    The power adapter uses genuine Native Instruments products.

    The app is Traktor DJ 2.

    In ipadmini, the app worked with a lightning cable.

    Since the ipad pro is a USB-C cable, I tried using the "mophie USB-A Cable with USB-C Connector" from the Apple Store, but it didn't work.

  • Aleix Jiménez
    Aleix Jiménez Barcelona (Spain)Member Posts: 53 Expert
    Answer ✓

    I believe that you should then update your S2 MK3 firmware to the latest version. The S2 MK3 had some incompatibility issues with the M1 iPad which I believe were solved with the 1.3 firmware update.

    You can download here the latest updaters (version 1.4 currently):

    Traktor S2 MK3 firmware updater tools

    Note that, unless it has changed from version 1.3, you'll need an Intel Mac to update the firmware of your controller from macOS.

  • Hideto Sugiyama
    Hideto Sugiyama JapanMember Posts: 3 Sine
    edited June 13

    Thank you for your detailed advice.

    I will try it.

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