Why demo mode

JP1
JP1 Member Posts: 1 Newcomer
edited November 6 in Kontakt

Upgraded to Complete & am using Kontact 8 .. plays all factory content, but if I the load up eg Session Strings which I've owned and used for ages, it say its in Demo Mode … How do I fix this ????

Best Answer

  • PoorFellow
    PoorFellow Moderator Posts: 4,894 mod
    Answer ✓
    https://community.native-instruments.com/discussion/38083/why-demo-mode

    Upgraded to Complete & am using Kontact 8

    it say its in Demo Mode if I the load up eg Session Strings which I've owned and used for ages

    Have you tried reentering the Komplete 15 serial into the Native Access and are you using latest version of Native Access for your OS (unless you are using a legacy OS , Mac 10.15 and earlier / Win 7 downloads),

    Else then each check what version of Kontakt that you are opening , it might be that you are opening two different versions of Kontakt. Also what versions of Komplete did you buy ? If you bought Komplete Select then that does not come with the full version of Kontakt 8

    If you are sure that you bought the full version of Kontakt 8 (comes with Komplete 15 Standard or higher) and you are sure that the product has been activated then you can try the following Troubleshooter here : My Products Are Showing As DEMO in Native Access , especially '2. Your activation fails because of corrupted or missing activation tokens' and '3. You have corrupted XML files' (delete both NA XML and offending Kontakt product XML)then restart computer and log in again to see if that helps

    Else if problem persists then contact N.I. Native Access and Installation Support and have them help fix it.

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 4,894 mod
    Answer ✓
    https://community.native-instruments.com/discussion/38083/why-demo-mode

    Upgraded to Complete & am using Kontact 8

    it say its in Demo Mode if I the load up eg Session Strings which I've owned and used for ages

    Have you tried reentering the Komplete 15 serial into the Native Access and are you using latest version of Native Access for your OS (unless you are using a legacy OS , Mac 10.15 and earlier / Win 7 downloads),

    Else then each check what version of Kontakt that you are opening , it might be that you are opening two different versions of Kontakt. Also what versions of Komplete did you buy ? If you bought Komplete Select then that does not come with the full version of Kontakt 8

    If you are sure that you bought the full version of Kontakt 8 (comes with Komplete 15 Standard or higher) and you are sure that the product has been activated then you can try the following Troubleshooter here : My Products Are Showing As DEMO in Native Access , especially '2. Your activation fails because of corrupted or missing activation tokens' and '3. You have corrupted XML files' (delete both NA XML and offending Kontakt product XML)then restart computer and log in again to see if that helps

    Else if problem persists then contact N.I. Native Access and Installation Support and have them help fix it.

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