Problems uninstalling all Komplete, sw, libraries, drivers etc.

skyant · 2024-11-04T18:28:18+00:00

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Hi, I have to sell my old desktop PC, and I tried to uninstall everything, but...

1) Native Access tells me that there are still these 4, which have no information on the installation path (see attachments).
2) Also I can't delete all the device drivers.
3) I have already transferred the licenses from USB-key and installed everything on a new notebook; I am planning to buy a new desktop PC for study, can I use NI on both?

p.s. I can't format the old PC because I have to leave other sw installed.
Thank you very much.

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Accepted answers

Jeremy_NI

https://community.native-instruments.com/discussion/comment/195932#Comment_195932

Not sure what you mean, the uninstall feature has been there for a while already for libraries.

Sadly Hayo is no longer with NI.

Feel free to contact our support here if you need clarification: https://bit.ly/NI_support_NA

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michaeldm

Hi Skyant,

I just did this today to delete my old Kontact 8 programs. try using Revo Unistaller. Here's a link but you can click on the download link and get the free version. I'm not allowed to leave links on this forum yet but it's at RevoUninstaller dot com

It uses the N. I. programs uninstallers but if that's not working hit the scan button and it should list all the residual files. You only need to scan once for each program but you need to delete two sets of files on each program to complete the uninstalls.

Good Luck

Jeremy_NI

@skyant You can use this little tool: Fixing Software Update Installation Issues (Windows)

Super8boy

what’s the story with Uninstalling from Native access?

Is there a timeline on this?

@Jeremy_NI ?

@Hayo_NI You had talked about updating us on Roadmap to this essential feature in next quarter back in 2022, but I don’t see anything about it?

Jeremy_NI

https://community.native-instruments.com/discussion/comment/195932#Comment_195932

Not sure what you mean, the uninstall feature has been there for a while already for libraries.

Sadly Hayo is no longer with NI.

Feel free to contact our support here if you need clarification: https://bit.ly/NI_support_NA

Super8boy

ok thanks. That's great. Haven't fired up the music laptop in a few months and was about to set up a desktop, so was wondering about uninstalling.
I see reports of people having issues with uninstalling Kontakt 7, to run Kontakt 8 (as unlike older versions, it doesn't seem like multiple versions cohabit well), so had assumed that uninstallation as a whole was still a major issue

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