so since I cant find anything on how to actually contact support about this, ill ask it here. my situation is very simple, when i have two track playing at the same time if I jog on of the wheels backwards my whole deck looses power and restarts. yes my power cord is fine, yes my usb cord is fine and not plugged in to a ****** usb hub. its such a strange issue that idk what more information to put here. if theres anything you need to help me just let me know thanks.