Installation Failed: Traktor 4 Updates / Native Access full disk access

dj_quinston
dj_quinston Member Posts: 3 Newcomer
in Social Club

Hello,
I’ve been a long-time NI user and, for the first time, I encountered an issue during the update of Traktor 4 (to 4.0.2), where the installation fails. I’m working on a MacBook Pro with a 2.3 GHz Quad-Core Intel Core i5; Sequoia 15.0. Full disk access is granted for Native Access and NTK Daemon, and I’ve also deleted and reinstalled both programs several times, following this guide:
https://support.native-instruments.com/hc/de/articles/5259695604625-Native-Access-Fehler-Please-grant-permission-to-NTK-Daemon-to-install-dependencies
No changes since then, the update is being loaded and fails to install.
No one has reacted to a previous post and it’s seems to be impossible to get in touch with Native Instruments.

Thanks for helping out

Answers

  • mykejb
    mykejb Moderator Posts: 1,601 mod

    Sequoia isn't officially supported yet so that might be causing the problem?

  • dj_quinston
    dj_quinston Member Posts: 3 Newcomer

    the problem already occured with Somoa. Also, Native Access can successfully install other plugins. I just re-installed Traktor Pro 3 and there weren't any difficulties. The problem seems to be solely with updates to Traktor Pro 4, which I installed shortly after the release

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