I bought an X1mk3 on the second hand market, hardware is not recognized by my computer.
Mbp M1, 1st gen that came with 2 usb c inputs only. Mac OS Ventura. Traktor pro 4 fully licensed installed with latest version.
I have a usb hub with various connections connected to one of the usb c ports. The Z1 controller works fine connected to a usb 2.0 in the hub. The Traktor audio 10 works fine, also connected in a usb 2.0. The Maschine +, the Maschine Jam and M32 keyboard also work fine. It could be the usb hub but not likely. I’ve tried connecting the x1 to both usb 3.0 and 2.0 connections on the hub. Even tried with the power adapter connected to it. No luck.
I have another usb c to usb a 3.1 that will be arriving in a day or 2, think this could solve it? Do I need to register the x1’s serial for it to work? My previous experiences with NI hardware is that it should work and get recognized, even unregistered.