Komplete 14. Unfortunately, I have spent the past two days trying to set up the controller without success. I'm quite surprised that there is no support from the company for issues like the one I'm encountering.
I followed all the setup steps: loading Native Access, registering the hardware, and attempting to install the controller software. However, the installation fails every time with the error message: "GA classics eLicensing VST 3 control error." After some research, I discovered that the eLicenser is tied to a single serial code for my Steinberg UR44 audio interface.
I’m puzzled by this connection since the error seems related to the audio device, but the issue is occurring with the controller, which is a separate device. Has anyone else experienced this issue or have any idea what might be causing it?
I am on the way to return their hardware. I believe a company should have a direct line for support. NI doesn't. One more reason, probably, to move on..
