NI plug ins causing Ableton to crash - Monterey

al b · 2022-05-25T10:19:23+00:00

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Hi everyone,

I recently updated to Monterey. I've updated all my NI plug ins, but some of them are causing Live to crash immediately when I open them in a project - e.g. Raum. I get the error message 'a serious program error has occurred'.

Any help would be much appreciated!

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Accepted answers

Jeremy_NI

@al b Are you running Ableton in Rosetta mode ? How to Open Your DAW Using Rosetta

Does that make a difference if you do ? Also make sure to give Full Disk Access to Ableton: How to Enable Full Disk Access on macOS

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Nico_NI

Hey @al b, Raum should be compatible with Monterey with its latest update.

I can see your computer is not M1 as well, so it should not be related to this.

Can you tell us which version of Raum you have?

al b

I've updated to Raum 1.2.2. I've tried restarting my laptop a few times as well, but alas that hasn't worked.

Not sure what it could be!

Jeremy_NI

Are you connected to internet when the crashes happen ?

al b

Hi @Jeremy_NI, yes I am connected to the internet when the crash happens. It crashes when I'm also disconnected. Raum seems to be the main culprit.

Jeremy_NI

@al b Are you running Ableton in Rosetta mode ? How to Open Your DAW Using Rosetta

Does that make a difference if you do ? Also make sure to give Full Disk Access to Ableton: How to Enable Full Disk Access on macOS

al b

Thanks Jeremy. I've now given Full Disk Access to Ableton / Native Access and that has worked. Thanks so much!

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