In Native Access it says it has downloaded Kontakt Player 7 and installed it but it's not showing up

ColH
ColH Member Posts: 2 Newcomer
edited October 22 in Native Access

In Native Access it says it has downloaded Kontakt Player 7 and installed it but it's not showing up in my library and the install button is accessible again. Anyone got a fix for this? I'm running Windows 10

Thanks

Best Answer

  • Mert_NI
    Mert_NI Customer Care Posts: 604 mod
    Answer ✓

    Hello ColH, this issue sounds like the previous known issue that we had in the previous version of the Native Access which should be fixed with the new version. Can you please download the latest version of the Native Access using this link: https://www.native-instruments.com/en/specials/native-access-2/

    Then, please let me know about the results☺️

Answers

  • Mert_NI
    Mert_NI Customer Care Posts: 604 mod
    Answer ✓

    Hello ColH, this issue sounds like the previous known issue that we had in the previous version of the Native Access which should be fixed with the new version. Can you please download the latest version of the Native Access using this link: https://www.native-instruments.com/en/specials/native-access-2/

    Then, please let me know about the results☺️

  • ColH
    ColH Member Posts: 2 Newcomer

    Thanks, that's sorted it! Much appreciated.

    Colin

  • Mert_NI
    Mert_NI Customer Care Posts: 604 mod

    Hello again ColH, I'm happy about this helped☺️

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