"Download failed"

s.i.s

I am trying to update SessionHorns Pro via NATIVE Access, but I keep getting a "Download failed" message. It seems that "iCloud Private Relay" is not available on this OS. However, in the "Security & Privacy" settings, I have enabled both Location Services and Full Disk Access for NATIVE Access.

I would appreciate it if you could provide a solution.

iMac (Retina 5K, 27-inch, Late 2015)
3.3 GHz Quad-Core Intel Core i5
macOS 11.7.10 (20G1427)

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Accepted answers

Mert_NI

Hello s.i.s, the best way to handle this situation would be sending you the direct download link which will help you to update your product directly. As this can not be done here, can you please open a support chat clicking the chat icon on the right bottom of your page in this link: https://bit.ly/NI_support_NA so our team can help you further with this case.

I hope this helps☺️

Mert_NI

Hello again s.i.s, sometimes responding the tickets can take few hours more than expected in busy days.

I checked your ticket and it seems like our team has answered your ticket with the direct download link.

So, I assume everything should work smoothly at the moment.

Please let me know if you will need any further help☺️

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Mert_NI

I hope this helps☺️

s.i.s

I provided the text and your response, but I still wasn't given the direct download link.

Mert_NI

Hello again s.i.s, sometimes responding the tickets can take few hours more than expected in busy days.

I checked your ticket and it seems like our team has answered your ticket with the direct download link.

So, I assume everything should work smoothly at the moment.

Please let me know if you will need any further help☺️

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