Komplete 8 Ultimate - Forgotten Serial Number

Jeff Wydra
Jeff Wydra Member Posts: 4 Newcomer
edited October 2024 in Komplete General

Hello!

I purchased N.I's Komplete 8 Ultimate quite a few years ago, and I've finally been able to my studio set up again, however, it's been such a long time that the Service Center is no longer available and it's now Native Access (as I'm sure you all know). That being said, I do not have my serial number for Komplete 8 and I cannot register my products! Also, I am using a new computer, just FYI. I don't know what to do and I'm hoping someone can please help me!

Best Answer

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,937 admin
    Answer ✓

    Update: Our support team was able to merge the OP's accounts and retrieve the serial number :)

Answers

  • Vocalpoint
    Vocalpoint Member Posts: 3,241 Expert
    edited July 2024

    If you purchased Komplete but never registered it - that is a huge problem.

    NI won’t be able to supply you a serial nor can you actually use Komplete 8 today anyway.

    Will definitely need to contact NI but not sure what they can do for you.

    VP

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,937 admin
    Answer ✓

    Update: Our support team was able to merge the OP's accounts and retrieve the serial number :)

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