trouble registering Maschine mk3

Bokani
Bokani Member Posts: 1 Newcomer
edited October 2024 in Maschine

Hi,

I bought a Maschine mk3 a few days ago and having trouble registering using the 'Add Serial' option on Native Access.

I have checked the serial number and tried all the possible alternatives - the letter O instead of zero / B instead of 8 etc. Still no luck.

Is there a step I am missing? Is there a way to contact Native Instruments support for them to check what the problem could be?

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