Traktor Kontrol Z1 doesn't work on my new Macbook Air M2? What can do?

Saira

I work with Traktor Pro 3 and needed to buy a new Computer, I now have a Macbook Air M2 and have just tried out und noticed that somehow my Traktor Kontrol Z1 doesn't work, it's not connected with the controllers of the Traktor Pro 3 on the screen.

What can be the solution? Do I have to add somewhere the Kontrol Z1, I have chosen it on the settings of the Traktor Pro and on my Mac Settings as before with my old Computer but it doesn't work.
I am grateful for help!
Thanks
Saira

Martiniix_NI

Heyo!

I will suggest you to check this article and try any troubleshoot steps from there!

https://support.native-instruments.com/hc/en-us/articles/210275045-My-Traktor-Controller-is-Not-Recognized

Saira

Thank you very much, it was really helpful. I tried several troubleshoot steps out from this articles and now it works! I'm really happy. By myself I haven't found this information on NI website, it's quite a jungle for me. I am glad I got an answer here.

Martiniix_NI

Heyo!

I will suggest you to check this article and try any troubleshoot steps from there!

https://support.native-instruments.com/hc/en-us/articles/210275045-My-Traktor-Controller-is-Not-Recognized

Saira

Thank you very much, it was really helpful. I tried several troubleshoot steps out from this articles and now it works! I'm really happy. By myself I haven't found this information on NI website, it's quite a jungle for me. I am glad I got an answer here.