"Loading instruments has failed, as their libraries are not installed on this computer."

jg::

That's the message I get in Kontakt 5 (full) when I try to load an slightly-old project that was completed on my previous Win system. When I last opened the project on the previous system, it loaded perfectly every time.

But, these libraries ARE installed. Native Access says so, and I can load them up with Kontakt 7, or Kontakt Player 6. (They are not NI libraries, actually)

I don't get the message to "locate the files". If I open Kontakt 5 and try to load this Instrument from the Files menu, I get a similar message: "not installed".

What are the possible reasons for this, and how can I fix it so that projects saved in 2021 load up straight away in 2024?

Thanks….

Win11 running Cubase Pro 11

Jeremy_NI

@jg:: The article was updated, minium version is Cubase 12.

Jeremy_NI

What version of Kontakt 5 were you using on that old system? Was it a 32bit version?

There's an automigration system with Kontakt in Cubase, maybe you could give this a shot: Notes about Auto-Migration of Kontakt Versions in DAW Projects

jg::

Thanks for the response, @Jeremy_NI

Kontakt 5 on my old system would have been 64-bit, definitely.

If I understood the article correctly, all that is necessary for auto-migration is to delete older versions of Kontakt, yes? (Or temporarily move them, as I did.) This didn't work, probably because I'm running Cubase 11, not the latest, 13.

But the article is not dated, so what, specifically, does "the latest version of Cubase" mean? Might it work on Cubase 12?

Jeremy_NI

https://community.native-instruments.com/discussion/comment/159663#Comment_159663

Yes, I'm sorry, this article is a few months old, so it probably is Cubase 12 or 13, it's not clear and I'm trying to find out which minimum versions are needed (and we'll also update the article).

Jeremy_NI

@jg:: The article was updated, minium version is Cubase 12.

kate dl

having problems , a more recent version of NTKDaemon , can not load

Jeremy_NI

https://community.native-instruments.com/discussion/comment/161315#Comment_161315

That sounds like an installation issue, get in touch with our support here: https://bit.ly/NI_support_NA