x1 connectivity issues

eddiebanana
eddiebanana Member Posts: 6 Newcomer
edited October 22 in Traktor Software & Hardware

i can run traktor pro 3 no prob but cant get my mac to recognise the x1 mk3

the option doesnt show up for the mk3 in the setup wizard or controller editor

any ideas? do i need a new mac

Answers

  • lord-carlos
    lord-carlos Member Posts: 3,589 Expert

    What version of Traktor Pro are you running?

    You need at least 3.10, better 3.11

  • eddiebanana
    eddiebanana Member Posts: 6 Newcomer

    its version 3.5.3 dunno why so old… i only got the mk3 last month and i downloaded straight away…

  • Sûlherokhh
    Sûlherokhh Member, Traktor Mapping Mod Posts: 2,827 mod

    Do you have Native Access 2 installed? If not, this may explain why you couldn't update to 3.11.1.

  • eddiebanana
    eddiebanana Member Posts: 6 Newcomer

    no i think its my OS im 10.13.6 mac os and 3.5.3 is the latest trasktor pro i can use on that OS and my laptop being a 2015 model it wont update to a newer OS.. im gonna get a x1 mk1 and return the mk3… :(

  • maniacintosh81
    maniacintosh81 Member Posts: 654 Guru

    If your Mac is really a 2015 model you can update it at least up to macOS 11 Big Sur. You can use the current version of Traktor Pro 3 on Big Sur and therefore your X1 Mk3 too. Many 2015 Macs even support macOS 12 Monterey.

    In any case: Do yourself a favor; don‘t get an X1 Mk1! Get at least a Mk2 model. Mk1 isn‘t officially supported on macOS 10.12 Sierra or newer. You can get it work up to 10.14 with original software if you follow some special steps and even with current macOS with a third party software. But Mk2 should work out of the box and is officially supported by NI on newer macOS versions.

  • eddiebanana
    eddiebanana Member Posts: 6 Newcomer

    AH the story thickens its a mid 2012 retina… wonder what else i can use all i want is maybe an s4 as i play records too,, sigh maybe i shall just play records after all :)

  • maniacintosh81
    maniacintosh81 Member Posts: 654 Guru

    As explained above: Get Traktor Pro 3 3.7.0 and your S4 Mk3 will work even with Mojave.

    This version of Traktor still supports macOS 10.14 and also S4 Mk3.

  • eddiebanana
    eddiebanana Member Posts: 6 Newcomer

    ah great yes thanks! thats what ill do

  • maniacintosh81
    maniacintosh81 Member Posts: 654 Guru

    X1 Mk3 needs at least Traktor Pro 3.10.0 though. S4 Mk3 works with 3.7.0

    I am sorry, was bit confused as you wrote S4 now, just answered in another thread about S4 Mk3 with an older MacBook from the start and thought I was answering there at first.

  • eddiebanana
    eddiebanana Member Posts: 6 Newcomer

    ah thank you. funnily enough i have just found an s4 online and ill go with that. all i really want to do is mix stuff pretty basically atm the master desk usually has effects etc i can use, i just needed a solution to play my (old) cds downloaded onto my mac :) ha novice time.. thanks again ill update my OS . tech is ok but im so analog at heart…

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