subscribed. traktor not recognizing

carlosjn

Screenshot 2024-05-09 at 10.49.58 AM.png

hi guys. I'm subscribed and paid but Traktor says i'm not. any ideas? thanks

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maniacintosh81

Hey carlosjn,

regarding to another thread a few weeks ago this issue is purely cosmetic. Plus features should be available. Uninstalling Traktor and reinstalling it via Native Access should help:

https://community.native-instruments.com/discussion/29426/traktor-pro-plus-subscription

carlosjn

Thanks. I've reinstalled traktor from Native Access with no luck. I'll wait 1 more as the message states and I'll reinstall Traktor Plus.

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