Maschine Micro 3 dead pad

I have a pad that is dead. Pad lights but does not change color when hit or map to any sound. Is there a factory reset or other "fix" I can perform?

Thanks

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You should check with Controller Editor, you can reset the template to default by choosing EDIT and then NEW:

If issue persists, can you check if there's MIDI activity when you press that pad? How to Monitor the Output of a MIDI Controller

You should check with Controller Editor, you can reset the template to default by choosing EDIT and then NEW:

If issue persists, can you check if there's MIDI activity when you press that pad? How to Monitor the Output of a MIDI Controller