detuning the KOMPLETE KONTROL A49

Roly

Can someone help me solve the detuning problem with my controller? I am using it with logic pro, after a while it goes out of tune half a tone below the normal scale, I have not assigned any type of scale change in the controller or even in the program. I connect another controller to my computer and this problem no longer appears... thank you...😪

Kaiwan_NI

Hi @Roly to make sure the controller is not defective, could you check the input of your keyboard by following the instructions on this page?

Monitoring the input of a MIDI controller

After that, please send the MIDI messages to our support team so we can have a closer look:

https://support.native-instruments.com/hc/en-us/categories/360000053737-Product-Support

PoorFellow

https://community.native-instruments.com/discussion/28444/detuning-the-komplete-kontrol-a49

I can no longer locate the question but someone a while back had a problem something like that and that ended up being something inside the DAW that needed to be reset ! Try another DAW on your computer to see how that behaves ! Alas I can not remember at this particular time what it was the the other person did reset !