Why windows doesn't recognize Traktor Pro 3 as sound program?

Andoni Robredo

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Good night, from Spain. I contact you because recently I purchased a Traktor Control S2 MK3, and I have some problems with the configuration. Well, I downloaded and installed all the products native instruments offered, and I downloaded S2 MK3 asio audio device from Native official page. I run Traktor Pro 3, and all components in traktor works very well. But I don't know why Windows doesn't recognize Traktor Pro 3 as sound program, so the program I use to stream, doesn't recognize any sound. I have tried anything to make it works (see faqs, consulting internet advices of problems and solutions, entering native instruments comunity), but I haven't won anything. A few days ago I saw an advertition and an error in the process of instaling drivers of the controller. I have attached two fotos of them. I would be pleased if you help me to find a solution. A cordial greeting.

PK The DJ

First of all you don't need an ASIO driver. The S2 MK3 doesn't need it (please ensure you read manuals and support pages to learn about your products).

If the program you "use to stream" is OBS (having to guess here) then it can't see ASIO without using a plugin, so you're better off with the ASIO driver there too.

Uwe303

https://community.native-instruments.com/discussion/comment/139008#Comment_139008

Wrong - asio is better on windows it has shorter buffer size I would always recommend it. So if you want to stream something via OBS with the S2 MK3 I would use a second interface, you just need a simple one with a stereo line in. You can also use voice meter banana/potato, I'm not at my PC right now but could make you a short tutorial, but with this method delay time goes up a bit So like I said best is to use a second interface or buy one with loopback and asio multi client possibility like my focusrite and use this for all audio functions.

https://support.native-instruments.com/hc/en-us/articles/360006980357-How-to-Stream-Your-TRAKTOR-Performance-to-YouTube-Live-or-Twitch

PK The DJ

Direct quote from Native Instruments own support page:

"Unlike former TRAKTOR controllers, the S2 MK3 / S4 MK3 / S3 uses Windows' own 'WASAPI (Exclusive)' driver."

It's not about "better" - it's about not being necessary. Straight from the horses mouth.

Not using ASIO also solves the OBS problem. No need for bananas or potatoes.

Uwe303

But with wasapi exclusive it will also not work, only with shared mode, of course it can and will work with those drivers but then you'll have a huge latency.

Andoni Robredo

Thanks for your coments. In traktor pro 3, with the controler, it works with S2 MK3 asio driver. I repeat: It works. My problem is not with traktor pro 3, I think it is with Windows, because if a put a song in one deck, and I press play, I hear it with the headphones, but windows doesn't recognizes the sound, and neither OBS. Why if I open youtube, and I play a song I hear it on headphones conected to the controller and why if traktor pro 3 plays a song windows doesn't recognize the sound? What can you tell me about the advertition and the error I have share?

Uwe303

That was clear but you can't grab an asio audio stream that easy, that's why you maybe need a second audio interface- you could try to install an asio expansion for OBS

https://github.com/Andersama/obs-asio

maybe it works, if the asio driver supports it, or read my post above for other possibilities. I don't own that controller myself so I can't try it and every interface/driver behaves a bit different. Additionally there are also lots of YT videos cause the issue is not that trivial.

Uwe303

https://youtu.be/yfW8_pJM7n8?si=DUqSWSoRR5qf4ntA

this might also work like already said but then you loose the short buffer size.

Maybe you have to set this off first

https://www.sweetwater.com/sweetcare/articles/how-to-disable-exclusive-mode-in-windows-sound-settings/