Transfered License Komplete 13 Select - No download possibility

Hi,
I am Komplete new to NI. Have got a Maschine Jam and a transferred licence which went ok.
In my products now the software has emerged and I could install Maschine 2. Other products as Komplete 13 Select and Native Browser Preview Library also are in the list, but i can't install them because they are not in the NI library. What can I do?
Thanks

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reffahcs

The Maschine JAM is not the same as a Maschine and does not includes the same software. I don't recall it including any software tbh, but maybe Maschine?

As far as browser previews goes, please look to this support article.

https://support.native-instruments.com/hc/en-us/articles/115005154789-I-Cannot-Find-the-Native-Browser-Preview-Library-for-KOMPLETE-KONTROL-or-MASCHINE

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reffahcs

The Maschine JAM is not the same as a Maschine and does not includes the same software. I don't recall it including any software tbh, but maybe Maschine?

As far as browser previews goes, please look to this support article.

https://support.native-instruments.com/hc/en-us/articles/115005154789-I-Cannot-Find-the-Native-Browser-Preview-Library-for-KOMPLETE-KONTROL-or-MASCHINE

ErikE

Thanks fpr your answer. The link does help.
Also I did find out about Komplete 13. I overread the info that only the components are visible but not the Bundel name itself.

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