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How to get Kontakt 5 license if previous owner hasn't transferred

GDM1234
GDM1234 Member Posts: 6 Sine
edited April 2022 in Kontakt

Hello,

I'm very new but not new to Kontak and NI and how they work.

Basically I have the option to get hold of the software pack for Kontakt 5 official release software, this would be ideal to run on my old Mac Pro tower running 10.7 and buy laptop pro 2009 running 10.9

The issue is the seller does not have a transfer licence, can I do anything with this or should I not bother?

Is there a way to generate a new licence code with Native Instruments as I assume the packaging/box with the discs which are all present will have a code/serial number.

Can the licence number be traced to this serial number or is this just a waste of time?


Thanks

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Answers

  • Blindeddie
    Blindeddie Member Posts: 1,551 Pulse
    Answer ✓

    As this is a user forum, we would not be able to answer your question officially…. You need to contact Account & Registration support…

    https://support.native-instruments.com/hc/en-us/sections/360000092577

  • GDM1234
    GDM1234 Member Posts: 6 Sine

    I thought that might be the case, already done!

    Many thanks.

  • GDM1234
    GDM1234 Member Posts: 6 Sine

    How quick are they at answering just out of interest?

    Is it 'how long's a piece of string".....

  • GDM1234
    GDM1234 Member Posts: 6 Sine

    Just for background info it's an eBay seller and they've already said they know nothing about any licence. It's the box and discs for Kontakt 5 and I can have it if I want it at a decent price.

    Seems a shame if you can't buy old software like this legitimately and use it.

    I'd like it but I'm not buying it if I can't use it!

    Also the seller is left with an item they can't sell either, I've broken that to them gently....

  • EvilDragon
    EvilDragon Moderator Posts: 850 mod

    I'm suspicious if he's selling just the disks without a license.

  • GDM1234
    GDM1234 Member Posts: 6 Sine
    edited April 2022

    They have the box and all the packaging.

    This is all becoming too much aggravation really.

    All I want to do is buy Kontakt 5 for my old computers.

    Where else can I get the software? Can I download it here? Surely it can't be that complicated can it?

    The other option is that I just use the player as I use Logic 8 and can use the player as a plug in on individual tracks like the EXS24.

    I know it's daft and I should upgrade but it all works for me fairly easily without any issues and has done for years.....

  • EvilDragon
    EvilDragon Moderator Posts: 850 mod

    You cannot download Kontakt 5 over here. NI is not selling it anymore, you can only get it second hand. Maybe try KvR marketplace?

  • Uwe303
    Uwe303 Moderator Posts: 1,791 mod

    You have to look for sold as new, means never registered, or with license transfer. And if the seller is not sure he has to check with native. Otherwise I would also be suspicious. Like ED already said.

    Uwe

  • GDM1234
    GDM1234 Member Posts: 6 Sine

    Many thanks guys, appreciate your advice and replies.

    such a bummer/frustrating that it’s also seemingly hard to get hold of on all the usual second hand outlets as well.

    I’ve logged a question with the support team so will see what they say, and asked in the second hand sales part of this forum.

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