Massive X Red Screen in Ableton Live 11.1.1

zdtwonse

I see this was a bug in 11.0.10 and it appears to be back.

Is anyone else having this issue in that latest version of Live?

Jeremy_NI

Hey @zdtwonse Could you give more details regarding this bug, so we can try and reproduce it ? Like a step by step description ? You mention a bug with Ableton 11.0.10, would you have a link to that bug ? Can you also post a screenshot of that "red screen" ?

zdtwonse

Hi Jeremy,

This shows the issue in Ableton. It does produce the default sound but obviously parameters cannot be adjusted and presets can not be loaded. Also, it does function properly in Komplete Kontrol.

Here is a link to an old forum post that shows the Issue with 11.0.10:

https://www.reddit.com/r/ableton/comments/pvvikn/massive_x_no_longer_working_appears_as_a_red_or/

https://www.native-instruments.com/forum/threads/massive-x-shows-black-screen-in-ableton-live-11-0-10.460761/

Thank you for looking into this.

Jeremy_NI

Hey @zdtwonse thanks, that is super helpful indeed. I've contacted the Massive X team about it.

Jeremy_NI

Hey @zdtwonse this issue was fixed with Massive 1.3.4. We had a few users reporting similar issues, in most cases it was due to plug-in administration in Ableton. Please double check that your plug-in paths are set in Native Access and Ableton accordingly. Here's a little video about Ableton and VST administration:

https://www.youtube.com/watch?v=T96USwXA4Y0