S88 Mk3 - Firmware Update Failure

lasynth
lasynth Member Posts: 2 Newcomer
edited October 2024 in Komplete Kontrol

Hi, all. Finally got my S88 Mk3 (after waiting 3 months) and the Firmware Update continually fails. I opened a support ticket, but can’t find access to the ticket on the NI site. It appears their ticket system is one-sided and meant only for NI’s information.

Note: the reply email from NI support does not include a working link to the referenced ticket.

I hope I’m wrong and it’s only bad UX that’s preventing me from finding my open ticket. Does anyone know how to access an open support ticket?

I bought this controller thinking I was going to commit to the NI ecosystem, but so far that appears to be unwise.

Any guidance would be appreciated.

Thanks in advance.

Tagged:

Answers

This discussion has been closed.
Back To Top