Anyone else have issues with Kontrol S88 crashing Logic?

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Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    @mediacave That's great to hear!

  • danstein
    danstein Member Posts: 3 Newcomer

    @Jeremy_NI - I'm sorry to report that even after updating Kontakt to the new 7.10.2, I am still experiencing crashes when loading instruments into Kontakt inside Logic 10.8.1 - all running on Sonoma 14.4.1, and with an S88 MkIII connected.

    Is this still the known issue that NI says is on Apple's side to fix?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    @danstein Yes, it's a different issue, and is not fixed in Kontakt 7.10.2, we are still waiting for Apple to fix the issue:

    https://community.native-instruments.com/discussion/21290/komplete-kontrol-mk3-crashing-logic-with-kontakt-7-kt-8692

  • Matt_W
    Matt_W Member Posts: 34 Member
    https://community.native-instruments.com/discussion/comment/152149#Comment_152149

    Same issue here.

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,454 mod
    https://community.native-instruments.com/discussion/comment/152086#Comment_152086

    Apple have told us they're working on the fixes, but have not shared a timeline.

  • mediacave
    mediacave Member Posts: 19 Member
    https://community.native-instruments.com/discussion/comment/152342#Comment_152342

    Thank you Matthew, I noticed that. Perhaps, they roll out a new Sonoma on WWC in a few weeks. But for now the beta version of 14.5 seems to work. At least I don‘t get that kernel panic reboot thing in Ableton Live 12, when using K7 libraries. Normally compromising the kernel is the behaviour of a virus, worm or rootkit 😂

  • Tomboman
    Tomboman Member Posts: 66 Helper

    Oh that sounds fantastic if the new 14.5 beta works (a few betas back someone from NI said here it did not work) Lets's see, today/tomorrow should be the last beta of 14.5 and a release next week. I am praying this finally is solved

  • apsande
    apsande Member Posts: 11 Member

    https://www.apple.com/newsroom/2024/05/logic-pro-takes-music-making-to-the-next-level-with-new-ai-features/

    This will be released on Monday. Here's hoping it takes care of the issues we have been facing.

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,454 mod
    https://community.native-instruments.com/discussion/comment/152601#Comment_152601

    I have not received any confirmation from Apple that it does

  • mediacave
    mediacave Member Posts: 19 Member

    For me, since I installed MacOS 14.5 final release, everything works fine now:

    Logic Pro, Kontakt 7, Komplete Kontrol S88 MK3 → no more crashes, when choosing Library via browser

    Ableton Live 12, Kontakt 7/Komplete Kontrol, Komplete Kontrol S88 MK3 → no more MacOS rebooting because of "kernel panic". I hope this bug will never ever come back again.

  • DaFlex
    DaFlex Member Posts: 8 Newcomer

    Hi!

    I just had to create a ticket.

    My S88 Mk3 keeps losing its MIDI connection within Cubase 13 Pro & Logic Pro, everything is ok in standalone.

    I can start adding a few KK or K7 tracks/instruments in the DAW, and have access to them from the S88 Mk3, but it's only a matter of time or the number of KK or K7 instruments added on top - until I don't have a MIDI connection anymore.
    Often, but not always, I was also shown a CoreMidi problem.

    I'm currently testing this under Ventura (13.6.7), but I also tested it previously under Sonoma (14.5), where I had the same problem.

    Unfortunately, resetting the "Remote Settings" of a Kontakt instance in Cubase doesn't help, even after a restart.

    I also applied the fix “Native Instruments MIDI Device Scripts.zip” recommended by NI, but unfortunately it didn’t help.

    When I connect my old midi keyboard it works.

    Are there any new workarounds / fixes or advices?

    Best regards
    Felix

  • DaFlex
    DaFlex Member Posts: 8 Newcomer

    Hi!

    I just had to create a ticket.

    My S88 Mk3 keeps losing its MIDI connection within Cubase 13 Pro & Logic Pro, everything is ok in standalone.

    I can start adding a few KK or K7 tracks/instruments in the DAW, and have access to them from the S88 Mk3, but it's only a matter of time or the number of KK or K7 instruments added on top - until I don't have a MIDI connection anymore.
    Often, but not always, I was also shown a CoreMidi problem.

    I'm currently testing this under Ventura (13.6.7), but I also tested it previously under Sonoma (14.5), where I had the same problem.

    Unfortunately, resetting the "Remote Settings" of a Kontakt instance in Cubase doesn't help, even after a restart.

    I also applied the fix “Native Instruments MIDI Device Scripts.zip” recommended by NI, but unfortunately it didn’t help.

    When I connect my old midi keyboard it works.

    Are there any new workarounds / fixes or advices?

    Best regards
    Felix

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    edited July 23 Answer ✓

    @DaFlex

    Check on the Kontrol Mk3 - Is the keyboard set to MIDI 1.0? If not change it on the keyboard itself in the hardware settings: 

    image.png
    • Select MIDI 1.0
    • Power the keyboard off
    • Go to your mac's Audi & MIDI setup, found in Applications -> Utilities
    • Delete the entry for Komplete Kontrol MK3 by clicking the entry and using the delete key on your computer keyboard
    image.png

    Power the keyboard on again.

  • DaFlex
    DaFlex Member Posts: 8 Newcomer

    @Jeremy_NI

    My response comes a bit late, but thank you, that helped and I had already found the solution.

    I see that during the last firmware update of the S88 MK3 you made the Midi 1.0/2.0 setting more visible, very good idea :)

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