i have a question

Noh Ju Hwan

"I purchased KOMPLETE 14 STANDARD, and everything else seems to be working fine, but the Mint Guitar is showing up with an exclamation mark, and there is no Mint Guitar in the library folder. How can I reactivate it? I'm feeling quite sad about this."

Uwe303

Hello,

all you products are in demo mode maybe that's somehow related, are you properly logged in and have you tried this:

https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-Products-Are-Showing-As-DEMO-in-Native-Access

Uwe303

Hello,

all you products are in demo mode maybe that's somehow related, are you properly logged in and have you tried this:

https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-Products-Are-Showing-As-DEMO-in-Native-Access