Return

edzuberant
edzuberant Member Posts: 4 Newcomer

How do you get native instruments to respond to a return, it's been days with no acknowledgment or anything!! I opened 2 tickets and yet no response !!

Comments

  • Simon A. Billington
    Simon A. Billington Member Posts: 26 Member

    Sometimes these things can take a while and you just have to be patient. Although, you could create a new thread here and see if anyone is able to be of assistance.

    It seems as if NI are in the middle of a company merger and that always adds delays to many things.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,870 mod

    @edzuberant My colleagues have a lot of request to process at the moment, we're just out of the biggest sales special of the year. Someone should get back to you soon.

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