NUENDO 12 KontrolS S49 MK3 CRASH MIDI

Hello

When I use NUENDO 12 with my KONTROL S49 MK3 at the end of the session I cannot turn off NUENDO, I have to force it and the midi system no longer works. I have to turn OFF the KONTROL S and restart the system, I don't have a problem with LIVE 11 and LOGIC PRO, do you have an idea thank you

All my drivers are up to date

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Jeremy_NI

Hey @SPIROU Does it happen when you use Kontakt as a plug-in or Komplete Kontrol as a plug-in? Both?

Do Cubase, Kontakt and Komplete Kontrol, the Hardware Connection service all have full disk access? How to Enable Full Disk Access on macOS

SPIROU

Hey JEREMY

Yes all authorizations are set

I just uninstalled everything NUENDO deleted the .plist

from the library, I reinstalled NKSDeamon following your advice, Hardware Connection Service I have the very latest MK3 driver

I still have the same problem conclusion: SKONTROL crashes the computer's midi system and I have to restart by turning OFF the SKONTROL, NUENDO 12 works very well with my other ARTURIA controllers and the KONTROL M32.

Mystery...I'm on a film score and I'm working with NUENDO

usually because video display is very practical, I'm on LOGIC and I don't know it very well and of course I'm with the producers in my studio, I'm very stressed😅

Jeremy_NI

Hey @SPIROU I've contacted tyou by email, we need to have a deeper look in your system.

SPIROU

je suis en train de télécharger Native TOOLS

SPIROU

NI support Tool is scanning my computer I will send you the report in a moment

SPIROU

I scanned the result it's done successfully but I don't have a report you receive it directly or I forgot a step

SPIROU

Je vous joint le resultat

SupportToolExport.zip

Jeremy_NI

Hey @SPIROU Please get back to my email, this is not handled in the forum!

SPIROU

Allo you are dead?

Jeremy_NI

@SPIROU I was out of office and it seems my colleagues got back to you.

SPIROU

I think they will send me a KONTROL S61 MK3 can you check with them my contact is Alfredo I told him ok to receive a new one but I have no answer Thank you

Jeremy_NI

My colleague will get back to you.

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