Glitch of Switching Through Other Instances of Komplete Kontrol

natemercury

Hello

I’m experiencing some glitching with Komplete Kontrol where it is automatically switching between other instances of the software on other Channels.

I’m also using a 3rd party NKS of Omnisphere, if that may be any reason of cause, but this wasn’t the case earlier.

This occurred until I loaded a 3rd instance of Komplete Kontrol with a SubLabXL plugin loaded.

This will interrupt my other non-KK channels where I’m just using the controller as MIDI and then it bugs out while I’m trying to play.

(Also, how do I upload videos on here, seems like it's not allowed)

natemercury

Update (for now): I contacted Future Audio Workshop (SubLabXL manufacturer) and they provided me an updated version of the plugin. This corrected the issue so far. Not sure how or why it still affected a new Ableton session with no instance of SubLabXL, but maybe when I loaded SubLabXL into the KK for the day, it messed with the keyboard entirely. No idea.

mykejb

Can't help with the KK problem, but you get permission to upload videos when you've made a few more posts/replies. If it's relevant to the problem @Jeremy_NI might be able to bump your permissions to upload. It's limited at first to help stop spammers posting videos all over the place.

-- Mike

natemercury

https://community.native-instruments.com/discussion/21690/glitch-of-switching-through-other-instances-of-komplete-kontrol

Edit: This occurred when I loaded a 3rd instance of KK using SubLabXL plugin*

Jeremy_NI

@natemercury You can now post links. Where is this happening? In a DAW? What DAW are you using? What's your operating system? Does it happen with any other plug-in?

natemercury

https://community.native-instruments.com/discussion/comment/126298#Comment_126298

I’m in Ableton Live on Mac OS Sonoma. This was the first time it happened so unsure. The project file itself can’t resolve the issue if I delete and use a new KK channel. How do I post a video from my phone here?

natemercury

https://community.native-instruments.com/discussion/comment/126298#Comment_126298

Not sure what's the cause. I opened a new project with one instance of KK with a Play Series instrument and still occurs.

Jeremy_NI

To post a video, you can either zip it and post it here or upload it somewhere and share a link here.

natemercury

https://community.native-instruments.com/discussion/comment/126498#Comment_126498

https://streamable.com/zgpo7g

Sidenote: I’m using headphones in the video which is why no sound is outputting.

Jeremy_NI

That video doesn't tell much if we can't see what's on your computer screen. Also here we can see you have this issue with SublabXL and Omisphere. I don't knwo what SublabXl is, if you have a link to share. For Omnisphere, there is no official NKS support for this one, did you get the NKS integration from another source?

Can you reproduce the issue with several Kontakt instruments when in Komplete Kontrol in Ableton?

natemercury

https://community.native-instruments.com/discussion/comment/126596#Comment_126596

Hello,

I was able to reproduce this issue with a Play Series Instrument in Komplete Kontrol in Ableton. I didn't record the screen because no noticeable issues occur besides the stopwatch symbol in Ableton whenever it glitches.

Jeremy_NI

@natemercury Well, please make a video explaining what's going on, step by step. This way we can try and reproduce the issue. You could also recreate the issue in a small Ableton project (using only NI stuff) and share it here.

natemercury

https://community.native-instruments.com/discussion/comment/127525#Comment_127525

I have a video of both the physical keyboard glitching and a screen recording while it happened, with a new session of Ableton with One instance of KK.

https://streamable.com/wicyk6

Here is the physical keyboard glitching

https://streamable.com/857esq

In the Screen Recording, you can notice the automatic switching of MIDI -> S49 symbol next to the BPM within Komplete Kontrol plugin.

natemercury

Update (for now): I contacted Future Audio Workshop (SubLabXL manufacturer) and they provided me an updated version of the plugin. This corrected the issue so far. Not sure how or why it still affected a new Ableton session with no instance of SubLabXL, but maybe when I loaded SubLabXL into the KK for the day, it messed with the keyboard entirely. No idea.

Jeremy_NI

@natemercury Thanks a lot for the update. That's actually super helpful, I've seen another user having issues with this plug-in and Komplete Kontrol!

natemercury

https://community.native-instruments.com/discussion/comment/128696#Comment_128696

Hey Jeremy,

Unfortunately, the problem came back! Really unsure what's the cause. I also noticed I didn't have this issue until my computer updated to Sonoma so hopefully it's just an update thing.

Jeremy_NI

@natemercury Are you able to reproduce the issue with another plug-in than this SUblabXL one?