Order processing for 5 working days

Scarlett
Member Posts: 4 Newcomer
Hello,
for 5 working days my order has been in processing and nothing is happening with my express delivery. The order should have arrived within 1-2 working days. But after 5 working days, there is still no response from NI to be seen. I also don't receive any answers to my emails, but they have already received approximately €3,600.
I would like to know what is happening with my order now?
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