Help with komplete audio 1 problems
Hi,
I own a komplete audio 1 and am having big problems with my audio interface when connected to my desktop pc and am currently going crazy.
Please help me.
So basically when the interface is connected to my pc it has all the following problems:
- very loud and annoying hissing sound from my active speakers
-the microphone just does whatever it wants to besides work properly (the volume goes randomly from completely fine to complete silence randomly and stays like that for a while just to go back to working fine for a few seconds and then all over again)
- sometimes i hear a strange hissing sound in the headphones when i move the cursor and some times even when just in idle
i have tried the following solutions:
-returning the audio interface to Amazon and getting a new one (didn't solve the issue)
- buying a thingy that lets only USB data pass through and takes power from an outlet (didn't work)
- connecting the audio interface to my iPad seemingly solved everything, but i want to use it with my pc and using it with the iPad is useless for me
- reinstalling the drivers didn't work
-trying an older driver version also didn't work
To anyone who helps me, I say thank you because I am literary desperate at the moment.
Answers
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@Frankekko What is your operating system? Make sure that you have the latest updates installed for your WIndows system.
Have you tried the ASIO driver? Installing the ASIO Driver for KOMPLETE AUDIO 1 / 2 / 6 MK2 (Windows)
Please also check this article: Komplete Audio 1 / 2 / 6 MK2 Audio Issues (Windows)
And these ones too: Windows Tuning Tips for Audio Processing
Troubleshooting Audio Playback Issues on Windows Computers [VIDEO]
If none of the above helped, get in touch with our support here: https://bit.ly/NI_support_other
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I use a brand new installation of windows 11 on the same machine i had previously installed windows 10 on but the problems were present in both installations... As i said i already tried most of the solutions that you mentioned but unfortunately none of them worked...
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So please use the link I put last.
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