Over-billing overnight !!!!

Soulaay
Soulaay Member Posts: 15 Member
in Tech Talks

Hey friends, NI people and community,

As it is the holiday season, I've decided to to upgrade to Komplete 14 Standard with an offer of 199$ as of January first. I left the item in the basket to sort out my new year bank problems as I need in a way to recharge my credit

Screenshot 2024-01-03 at 13.37.27.png
Screenshot 2024-01-03 at 13.37.27.png

However, next day I was surprised to find out that my upgrade became 399$. How is that even possible? is NI using trackers to inflate the prices like the flight industry? What's going on ? all I want is to buy my NI Upgrade for 199$. Please help.

P.S: I already own so many products and expansions, it MAKES NO SENSE for me to spend on the full version.

Best Answer

  • mykejb
    mykejb Moderator Posts: 1,588 mod
    edited January 3 Answer ✓

    The upgrade price offers expired at the beginning of January unfortunately. Other offers are on until Jan 15th.

    -- Mike

Answers

  • mykejb
    mykejb Moderator Posts: 1,588 mod
    edited January 3 Answer ✓

    The upgrade price offers expired at the beginning of January unfortunately. Other offers are on until Jan 15th.

    -- Mike

  • Monochrome
    Monochrome Member Posts: 1,309 Expert
    edited January 3

    There was a 50% discount offer on Komplete updates and upgrades, but that ended on December 31.

    See also:

    https://community.native-instruments.com/discussion/comment/121935#Comment_121935

    Edit: mykejb was faster 😅

  • Soulaay
    Soulaay Member Posts: 15 Member

    Hey guys, Thanks for the answer. Isn't the offer until the 15th of January?

  • mykejb
    mykejb Moderator Posts: 1,588 mod

    There are offers on until Jan 15th, but upgrades aren't included in that offer.

    -- Mike

  • Soulaay
    Soulaay Member Posts: 15 Member

    Thanks Mike, If I buy the full version would I be able to resell the licenses of products I already have?

  • mykejb
    mykejb Moderator Posts: 1,588 mod

    I'm 99% sure the answer to that is yes, but that 1% is probably a good reason to check with Support. @Jeremy_NI can probably help.

    -- Mike

  • Soulaay
    Soulaay Member Posts: 15 Member

    @mykejb Thank you for your help bruh

  • lightbulb
    lightbulb Member Posts: 5 Member

    Quick note: I've managed to find a couple of official third party websites that still have the discount of the promotion active, so if you search for it you may still manage to buy it at the same discount without having to wait until the summer.

  • Soulaay
    Soulaay Member Posts: 15 Member

    @lightbulb Can you refer me privately? I'm really not fond of sparing extra dollars for things I have. Please help

  • lightbulb
    lightbulb Member Posts: 5 Member

    I wrote you

  • Matt_NI
    Matt_NI Administrator Posts: 1,130 admin
    edited January 4
    https://community.native-instruments.com/discussion/comment/122113#Comment_122113

    If you bought individual licenses for said products - then yes. You wouldn't be able to sell licenses from individual products that are in fact part of the Komplete bundle you purchased if that makes sense. Happy to check your account if you shoot me a DM.

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