I am trying to contact customer service. I am currently having problems with operating Traktor Scratch Pro 2.
I can open the program but I cannot play the (2) turntables and mixer. The program will allow me to drag the .mp3 file to the decks/phonos tab but the decks/phonos or turntables do not play.
This occurred also in December of 2022. The problem was documented on a support ticket. I have an account with the Native Instruments. The turntables and mixer were connected correctly to the interface but the decks/phonos or turntables did not play.
Please forward a customer service phone number to assist with the problems with Traktor Scratch Pro 2.
Thank you.
Moses Z. Johnson, Jr.
President & Chief Executive Officer
Amani Technology Group, LLC
