The customer service phone number for Native Instruments.

mjohnsonjr2011

I still need the customer service phone number for Native Instruments.

I can open the Traktor Scratch Pro 2 program but I cannot play the (2) turntables and mixer. The program will allow me to drag the .mp3 file to the decks/phonos tab but the decks/phonos or turntables do not play.

This occurred also in December of 2022. The problem was documented on a support ticket. I have an account with Native Instruments. The turntables and mixer were connected correctly to the interface but the decks/phonos or turntables did not play.

Please forward a customer service phone number to assist with the problems with Traktor Scratch Pro 2.

Thank you.

Moses Z. Johnson, Jr.

President & Chief Executive Officer

Amani Technology Group, LLC

E-mail: **@yahoo.com

Phone: ******

D-One

Sir... This is the internet, putting your phone number like this in a public forum is a really bad idea, public places get scrapped by bots to find numbers for advertising, scams, phishing and all sorts of stuff. I censored it.

There's no phone number, you have to get in touch with support via tickets.

Or you can give a better description of the issue and other users can try to help you. We would need info like Mac/windows, which version, traktor version, which audio interface, which decks, how they are connected, audio settings inside traktor, etc...

mykejb

My first guess on that would be the audio interface not set up properly. That usually causes the decks to not play.

-- Mike