I have Traktor Scratch Pro 2 and I am having problems with operating the software and equipment. I can open the program but I cannot play the (2) turntables and mixer. The program will allow me to drag the .mp3 file to the decks/phonos tab but the decks/phonos or turntables do not play.
This occurred also in December of 2022. The problem was documented on a support ticket. I have an account with the Native Instruments. The turntables and mixer were connected correctly to the interface but the decks/phonos or turntables did not play.
I believe the website for Native Instruments does not show or indicate the correct contact information or product support. Please forward also any information about the resellers in New Jersey. I am also looking for a name of a person at Native Instrument to help document my problems with Traktor Scratch Pro 2.