Komplete Audio 6 MK2 crispy crackling sound after 5 minutes work, completely mute on Mac BigSur

Gustavo Soares

Hello, I recently bought the Komplete Audio 6 which arrived just today (Dec,30, 2023) and I plugged on my Macbook pro with Mac OS BigSur 11.7.8. Initially, it seemed to work just fine. However, after a few minutes, a crispy crakcling sound started on my monitors fading out all the sound after a few seconds after starting. 

Is there anything known such as incompatibility, defect or something else? It's very frustrating! I can't seem to be able to work for more than 5 minutes before the problem starts. And I need to disconnect the usb cable every time in order to reset the device. 

Does anyone else have the same problem?

sergs

Hello, I have the same problem. This

occurs cyclically every 7 seconds and lasts 3 seconds regardless of the output channel (1/2, 3/4 and headphones). Macbook pro with Mac OS Monterey 12.7.5