Ireland upgrade

DavidKT
DavidKT Member Posts: 3 Member

Hi,

I've just purchased the Ireland upgrade. I was somewhat surprised to see I qualified for an upgrade because as far as I knew, this was a brand new VST but though that maybe as I recently bought a Komplete upgrade it was because of that.

I'm now trying to install it and it refuses point blank to let me do it because there is no Ireland Library folder on my system. I mean, obviously not.

How do I install it? If there's a mistake at the NI end and there shouldn't be an update available on this item can you please refund me the money asap and I'll buy the item at full price. Either way, I'd appreciate someone sorting this out asap, thanks.

Best Answer

  • DavidKT
    DavidKT Member Posts: 3 Member
    Answer ✓

    Finally got this sorted. Uninstalled Irish Harp, reset the drive locations, closed down and restarted my Mac, reinstalled Irish Harp and after the 5th time of downloading the Ireland upgrade, this time it finally stuck.

    Great little VST, a lot of character in there - going to enjoy this one.

Answers

  • Uwe303
    Uwe303 Moderator Posts: 2,905 mod

    Hello,

    have you tried to start native access as administrator, have you checked the install and download location in native access preferences. And you of course use native access 2 i guess? And as far as i can see the upgrade only works for owners of "irish harp".

  • DavidKT
    DavidKT Member Posts: 3 Member

    Thanks Uwe,

    You're right - it looks like I have to download Irish Harp and the locations appear to have changed since the recent Native Access change...

    Hopefully I can get it installed - may take a bit of work, though. Appreciate your help.

  • Uwe303
    Uwe303 Moderator Posts: 2,905 mod

    normally you don´t have to download the base product, you just need it in your account but try it, maybe it works

  • DavidKT
    DavidKT Member Posts: 3 Member
    Answer ✓

    Finally got this sorted. Uninstalled Irish Harp, reset the drive locations, closed down and restarted my Mac, reinstalled Irish Harp and after the 5th time of downloading the Ireland upgrade, this time it finally stuck.

    Great little VST, a lot of character in there - going to enjoy this one.

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