I got this controller in May 2023, using a 2023 macbook pro.
On some random occasions the controller would shut off and then come back, cutting sound.
Now it is happening every few minutes, not possible to use this in live settings as it keeps cutting off.
I submitted a ticket but I am in a bit of a rush since I have a gig on December 31.. has anyone found a solution to this issue?
I had a show this past weekend from which I had to pull out off and throw down a playlist because my controller was no longer working, I lost a bit of money from that since I could not charge in full as I had to stop DJing when the controller kept shutting off more frequently.
I tried all recommendations from NI's support section, nothing has really changed this. Hoping to get around it since I have a few incoming gigs and do not want to spend more on another piece of equipment..