I did reach out to support and I know it's the weekend but was hoping someone from support might see this a bit faster as I'd love to use the keyboard.
Just purchased this warehouse reseal this afternoon and I cannot do anything with it at this time.
Below is the support request and thank you in advance for any assistance. I'm overly excited and impatient, LOL
[Support request received] 4152131
Sincerely,
Joshua