Why does sound drop/skip at times when using Kontrol X1 MK2?

Jim

I recently purchased a new Mac and now the sound drops/skips at times only when using the Kontrol X1 MK2. All drivers/software is up to date. All. components work great except for when using the Kontrol X1 MK2. Note, I never had this issue on my previous Mac with a different OS. Any help would be greatly appreciated.

Set Up:

MacOS Big Sur 11.6.2 with 2 GHz Quad-Core Intel Core i5

Traktor Pro 3 LE

Kontrol X1 MK2

Pioneer DJM 750 External Mixer

(2) Pioneer CDJ 850

(2) JBL Eon 612

Installation:

Mac connected to external mixer via usb

Kontrol X1 connected to Mac via usb

CDJ's connected to external mixer via RCA

Speakers connected to external mixer via XLR

Karlos Santos

What happens if you disconnect the X1 and just use your track pad to control Traktor? Do you still get the skipping?

Jim

I don't get skipping when I disconnect the X1. Traktor on my Mac and all other devices work great when I disconnect the X1.

Jim

Traktor Pro 3 does freeze at the moment the X1 drops the sound. Any help resolving this matter would be greatly appreciated.

Stevan

Tried swapping the USB cable?

Tried using a different computer?

Jim

Recently purchased new Chroma USB cables. The issue went away for about a week and then came back.

It works fine when using my old MacBook Pro.

Thoughts?