Cancelling Shipping Order Withing a Few Hours

Ambro32 · 2023-11-30T06:56:57+00:00

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I ordered the KOMPLETE KONTROL M32 through Native Instruments, but I realized that it was not the product I really wanted. I ordered at 11 pm EST and sent a ticket to return at around 1:30 EST. Will I even be able to cancel the shipping or will I have to wait to return once I get recieve the product?

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Accepted answers

Jeremy_NI

@Ambro32 I see you submitted a request a couple of hours to go, my colleagues will get back to you. We're in the middle of the biggest sales special of the year so our reply times are impacted. Thanks for your patience.

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Ambro32

@Matt_NI I've seen you active on here, it would be nice if you could respond so I can stop worrying about this, thank you.

Ambro32

@Jeremy_NI I've seen you active on here, it would be nice if you could respond so I can stop worrying about this, thank you.

Jeremy_NI

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