KK M32 mostly stuck in "track instance"

Hi,
for 3 years everthing worked well with my kk m32. now I can use the "plug in mode" only as long as I stay on the track. as soon as I switch to another the m32 turns into track instance and I can't go back to "plug in midi" mode.
in the studio Setup the Komplete Kontrol m32 appears only as "X". I can´t choose Komplete Kontrol m32.
can anybody help?
Cubase 12
Mac Monterey 12.7.1.
KOMPLETE 13 ULTIMATE , everything is updated
Answers
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@thejoergi Did that start to happen after updating the Komplete Kontrol plug-in? What version are you using in Cubase?
Do Cubase and Komplete Kontrol both have full disk access? How to Enable Full Disk Access on macOS
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hi Jeremy!
I tried the current update but I also used an older version. nothing changed.
both have full disc access.
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@thejoergi I contacted you by email regarding this issue, we'll need to have a deeper look.
0
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