installation failed

royalshvo

Hello ,

i have a macbook pro M1 with Sonoma 14.1.1

is there anyone have trouble reinstalling Komplete kontrol/battery 4/kontakt 7?

i have a repair window -trying locating or reinstalling is not working

i have checked the security full disk including the NIHaredware Agent

with no sucsess.

please help.

thanks!

Jeremy_NI

@royalshvo Please get in touch with our support, include a list of the products you want to install: http://bit.ly/NIsupport_install

Milos

What is the exact issue you are having?

You can't install the plugins via Native Access?

royalshvo

yes, i cant install via Native Access

also there is no mac cleaning software

mykejb

Not sure what your exact issue is, but the only software products supported on Sonoma are Massive X and Traktor Pro 3.

macOS 14 Sonoma Compatibility Statement – Native Instruments (native-instruments.com)

-- Mike

Jeremy_NI

@royalshvo Please get in touch with our support, include a list of the products you want to install: http://bit.ly/NIsupport_install

royalshvo

thank you for your help, i removed totally and installed and it worked.