A-Series Keyboards : Setting Up A Sustain Pedal

LeeG
LeeG Member Posts: 5 Sine
edited April 13 in Komplete Kontrol

Following an exchange with one of NI's helpful Moderators and having resolved my specific issue, I have deleted the original discussion posted here as it may have been counterproductive for others.

Comments

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 706 mod

    Hey @LeeG Here is our article on how to setup sustain pedals.

    How to Configure Sustain / Expression Pedals on KOMPLETE KONTROL Keyboards

    It has worked for most of our users, what model is your sustain pedal ?

  • dsr
    dsr Member Posts: 7 Sine

    You shouldn't need a separate manual to have a sustain pedal simply work on a ***** piano midi controller keyboard. It should just ***** work.

  • LeeG
    LeeG Member Posts: 5 Sine
    edited April 13

    Hi DSR. I couldn't agree more. In fact, I got a reply from one of the NI moderators referring me to the official guide. If your interested, my reply was ...

    "Hi Jeremy. Thanks for your reply. The first thing that I did when my A-49 did not 'plugin and play' was to try my old (and very basic) IK Rigs keyboard which worked straight away with KK along with the sustain pedal working just as it always has done. I went through the NI official guide which simply didn't work. I actually tested the NI guide settings using the midi editor in my DAW and it confirmed that the pedal was transmitting on MC 65 and not MC 64 as it should. As my post said, I resolved the issue with a different midi setting in KK that did transmit on-off through KK on MC 64. And seeing as you asked, my sustain pedal is a good quality universal one - M-Audio (M-Gear) piano style. Regards ... "

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 706 mod
    edited April 13

    Hey @LeeG I will write what I already answered in private. If your pedal is a M-Audio SP2, there is a switch polarity underneath it. if polarity is reversed, then instead of CC64 for tip and CC65 for ring you would get the opposite. It's probably what happened in your case. This article in the end works for the vast majority of users. In the cases where it didn't work it was mostly defective keyboards.

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 706 mod
    edited April 13

    @dsr It's not a separate manual, the information is also present in the keyboard's user manual. It's a knowledge base article to help users. In most cases there is nothing to do and the sustain pedals work straight out of the box, but there are many setups that may vary and things can go wrong, the article explains how to fix these issues. No need to be rude.

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