Native Access Plug-In Pictures missing

bobbyincide
bobbyincide Member Posts: 2 Newcomer
in Native Access

Hello all! Yesterday when I loaded up Native Access I noticed all the icons/pictures for all my programs/plug-ins are missing. It's just a grey square with the initials for the plug-in like K7P for Kontakt 7 Player. Has anyone else had this issue? Thanks a lot!

Comments

  • rig
    rig Member Posts: 2 Newcomer

    I do have the same problem.

    I don't know when it started exactly since I'm not launching Native Access every day ;-) I haven't done any NI product related update recently. I'm on Windows 10.

    The thumbnails are showing ok in Kontakt7 / Kontakt6/ Komplete Kontrol.

  • bobbyincide
    bobbyincide Member Posts: 2 Newcomer
    https://community.native-instruments.com/discussion/comment/108161#Comment_108161

    Same! The pictures show up in Kontakt 7 just not Native Access. The issue just start the other day. I have been doing some more reading and it looks like it may be a server side issue.

  • Grymt
    Grymt Member Posts: 5 Newcomer

    Same problem.

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