Can't register Evolve in Native Access

Coran
Coran Member Posts: 1 Newcomer
in Native Access

I'm wondering if anyone has an idea why I'm not able to register my copy of Heavyocity Evolve in Native Access? I am able to register my copies of Evolve Mutations 1 & 2 however. It's saying it's already registered, but I can see it in my Heavyocity account.

Don't suggest contacting support, I'm 10 days and 6 messages in and they're still unable to even grasp my question. They're currently saying it's because Evolve isn't a Kontakt library, which it is..

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,760 mod

    @Coran Make sure to check your preferences in Native Access and enable Legacy Products.

    Screenshot 2023-11-14 at 15.11.40.png


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