Can't register Evolve in Native Access

Coran
Member Posts: 1 Newcomer
I'm wondering if anyone has an idea why I'm not able to register my copy of Heavyocity Evolve in Native Access? I am able to register my copies of Evolve Mutations 1 & 2 however. It's saying it's already registered, but I can see it in my Heavyocity account.
Don't suggest contacting support, I'm 10 days and 6 messages in and they're still unable to even grasp my question. They're currently saying it's because Evolve isn't a Kontakt library, which it is..
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