Can't connect Z1 to Traktor Pro 3

mozartmolla

Anyone got any ideas about this

The Z1 will not connect properly to Traktor. I tried it out on a PC and it worked perfectly. All drivers / software were updated etc.

The MacBook uses USB C and I was using a hub to plug in - the X1 worked fine and I know power was going into the Z1 as the level LEDs lit up when connected.

Tried trouble shooting the connection by using a UDJ USB B to C cable in all ports of the the MacBook - still not working.

If anyone has got any ideas, I would really appreciate it - I've got gigs in Asia and I'm leaving next week - couldn't take my controller as it's too big to realistically take. Really only wanted to use the Z1 as an audio interface (back up in case some venues are a little rustic)

Thanks

mozartmolla

screenshot of what's happening....

mozartmolla

I got so pissed off with it, I've sent it back.

H4MMY

Looks like I have exactly the same issue and will also be sending it back. Very disappointing.

lord-carlos

https://community.native-instruments.com/discussion/comment/105872#Comment_105872

Do you use Mac OS 14? I have read reports that it works again with 14.1

mozartmolla

Sonoma is think? The ok check later. Anyway I sent it back and used the newest x2 with a native audio interface. Used twice playing out (in Goa) and it works fine. No issues with heat / humidity

lord-carlos

https://community.native-instruments.com/discussion/comment/105989#Comment_105989

Yes, people reported the z1 not working with Sonoma 14, but it came back with the 14.1 update.

For the next time, I would advice AGAINST updating to latest mac OS version. Always wait a couple of weeks or month and check the forum. Especially if you have a gig :S A lot of DJ Software take some time to get verified.

CamillaSL

I have just got a new Mac and needed to update to Traktor Pro 3 - my Z1 does not show up and I did all steps I could read - Z1 is not recognized.

I am on Ventura 13.0.

Can anybody help? Got a workshop this weekend...

mozartmolla

Ouch Camilla sorry for can’t help I had a similar situation it with updated iOS