my kontrol s61 mk3 won't connect with my Mac Studio

DIS-ONE

I keep getting a reading that says.Get the latest update... Download the update at ni.de/kontrol-update??? there is no update for the mk3 on NI's website...frustrating

Jeremy_NI

@DIS-ONE I see you contacted my colleagues, they will organise the return of the device if needed.

PoorFellow

You appear to have received/been sold the MK3 ahead of release date by mistake or by dealer negligence, so you should not expect the internet site or software downloads to be available ahead of time. If what you experience will continue after release date then report back then or contact support !

Quote : Pre-order now. Available October 31, 2023 , source : https://www.native-instruments.com/en/pricing/kontrol-s49-s61-s88/

DIS-ONE

OH SH!!!!!! LUCKY/UNLUCKY ME.....

KontrolFreak

Mine's on order - due in a week or so.

LostInFoundation

https://community.native-instruments.com/discussion/comment/99133#Comment_99133

As said, it should not be delivered in a week or so, but only after October 31

KontrolFreak

https://community.native-instruments.com/discussion/comment/99136#Comment_99136

I'll check your link - cheers! My supplier implied it was due for delivery on Oct 16th.

Jeremy_NI

@DIS-ONE I see you contacted my colleagues, they will organise the return of the device if needed.