Purcahsed a new S88MKII 2 years ago that had issues. The warranty replacement came covered in white cleaning proiduct, and is clearly refurbsihed, not new. Loose screw inside. I have tried for over a year to get support on this with absolutely no ability to speak to a human or have this solved. After 2 years, basically NI sold me a broken new item, replaced it with a broken refurbished item, and left me with no recourse. $1300 down the drain. Who here can help make this right?
