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Hey all just got my Kontrol S4 and my serial number is invalid?

Weasel
Weasel Member Posts: 3 Newcomer

Anyone else have this issue? Just had my Kontrol S4 arrive today, I load up Native Access to enter my serial number so I can download Traktor Pro 3 and it comes up invalid. Every time. Do I need to wait a day or two for it to be in their system or something? I put in a support ticket already so hoping this gets solved soon.

Answers

  • Uwe303
    Uwe303 Moderator Posts: 2,905 mod

    Hello,

    Be sure that you typed it correctly, maybe make a photo and make it bigger, sometimes you can misread one digit or something. Otherwise you have to wait for native to answer.

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