Why is Native Access not installing Kontakt 7 anymore on my PC ?

Topographic4001
Topographic4001 Member Posts: 5 Member
edited October 2024 in Native Access

I created a support ticket with NI two weeks ago for this issue but they didn't get back to me. So I sent another ticket just now. In the meantime, can anyone help me out. As of this morning' Kontakt 7 doesn't even open for me anymore. Versions 4,5, & 6 still do, but not 7. Whatever the latest version of 7 is, I seriously need it now. When I attempt to open it... it looks at my RAID drive indefinitely. It doesn't stop blinking. It never did this before.

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Answers

  • Uwe303
    Uwe303 Moderator Posts: 4,147 mod

    Hello,

    have you tried to clean the windows download folder and try again, sometimes there is the iso file left and it does not work.

  • Topographic4001
    Topographic4001 Member Posts: 5 Member

    That didn't help.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,187 mod

    Hey @Topographic4001 Is it request number 4022191? My colleague got back to you on the 18th of August with a download link for Kontakt 7's installer. Please check your inbox, spam, filters, etc..

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